Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Diamond Aud Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any specific rules or notices displayed on the relevant page.

Diamond Aud Casino holds a gaming licence issued by the Curaçao Gaming Control Board, providing a regulated framework for account security and fair-play obligations.

1. About these terms

These terms form an agreement between you and the operator of Diamond Aud Casino. They apply to the website, account services, games, promotions, payment functions and other services made available through the site. Additional game rules, promotional conditions, privacy information and responsible gambling materials may also apply. If there is a conflict between these terms and a specific promotion or game rule, the more specific terms will generally apply to that activity.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using the site. Access may be restricted where online gambling is unlawful or where the operator does not offer services. Nothing on the website should be understood as an invitation to gamble in a place where gambling is prohibited.

These terms may be updated from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational improvements. The updated version will be made available on the website, and the date or other notice may indicate when it takes effect. You should review the terms regularly. Continued use of the site after an update means that you accept the revised terms, unless the law requires a different process.

2. Eligibility and account responsibilities

You must meet the minimum legal age and any other eligibility requirements that apply in your jurisdiction. You must provide accurate, current and complete information when registering and must update that information if it changes. An account may be refused, suspended or closed if information is incomplete, misleading or cannot be verified.

You may create and use only one personal account unless the operator has expressly approved otherwise.
You must keep your username, password and other access details confidential.
You must not allow another person to use your account or access the site through your account.
You must notify the operator through the available support process if you suspect unauthorised access or unusual account activity.
You must not open or use an account on behalf of another person, or use an account to provide gambling services to anyone else.
You must not use the website for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the operator has failed to take reasonable steps available to it. The operator may carry out identity, age, location, payment and other checks. You may be asked to provide documents or information before an account can be activated, before certain transactions are completed, or at any later time.

You must not use software, devices, scripts or other tools intended to interfere with the website, manipulate a game, gain an unfair advantage, bypass security controls or disrupt another person's use of the services. You must also not introduce malicious code, scrape content without permission or attempt to access systems or accounts that you are not authorised to use.

3. Deposits, play and withdrawals

Only payment methods displayed or otherwise approved on the website may be used. You must use a payment method that belongs to you or that you are authorised to use. The operator may decline, delay, reverse or review a transaction where required for security, verification, legal or compliance reasons. You should check the payment information shown at the time of a transaction, including any applicable fees, restrictions or processing instructions.

You must not deposit money for the purpose of transferring funds to another person, and you must not use the account as a bank account or payment service. Deposits should be made only with funds that you can afford to lose. You remain responsible for checking that a deposit or withdrawal has been recorded correctly and should raise any apparent error as soon as possible.

Games are played according to the rules shown on the relevant game page or within the game itself. A bet or play may be accepted, declined or cancelled in accordance with those rules and these terms. If a technical error, display error, software fault or other malfunction affects a game or transaction, the operator may correct the error and take reasonable steps to return the parties to the position that would have applied without the error. Plays or outcomes affected by a clear malfunction may be voided where permitted by law.

Requests to withdraw funds may be subject to account verification, payment checks, applicable play requirements and other lawful controls. The operator may return funds using an approved method and may require additional information before processing a withdrawal. Any required tax reporting or payment obligations that apply to you are your responsibility.

The operator may suspend an account, hold funds or restrict transactions where there is a reasonable concern about fraud, unlawful conduct, underage access, prohibited activity, responsible gambling risk, a breach of these terms or a requirement of a relevant authority. Where permitted, you will be informed about the reason and any steps available to resolve the matter.

4. Promotions, privacy and responsible use

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own conditions, including eligibility, entry requirements, expiry dates, wagering or play requirements, game restrictions and withdrawal rules where applicable. You should read those conditions before accepting an offer. Unless stated otherwise, promotions are limited to one offer per person, household, device, payment method or other permitted grouping. The operator may withdraw or amend an offer where this is necessary to correct an error, prevent abuse or comply with legal requirements.

Privacy information explains how personal information may be collected, used, stored and disclosed when you use Diamond Aud Casino. By using the website, you acknowledge that information may be handled for account management, identity and age checks, payments, customer support, fraud prevention, responsible gambling, security, legal compliance and service improvement. You should read the applicable Privacy Policy for further information about your rights and available choices.

Gambling involves financial risk and is not a way to make money or recover losses. Set limits before you play, take regular breaks and never gamble with money needed for everyday expenses. Do not gamble when affected by alcohol or other substances, and do not chase losses. If gambling is no longer enjoyable or is affecting your life, use the responsible gambling tools and support information available on the website.

You can ask for information about available deposit, spending, time or session controls where offered.
You can request a temporary break or account closure through the available support process.
You should seek independent help if you are concerned about your gambling or someone else's gambling.
Account restrictions intended to support safer gambling should not be bypassed by opening another account or using another person's account.
If you believe you may be underage or unable to control your gambling, stop playing and seek appropriate assistance.

The website may contain links to third-party websites, services or information. Those third parties operate under their own terms and privacy practices. The operator is not responsible for content or services outside its reasonable control, although it may remove or restrict links where appropriate.

5. Suspension, closure and general legal provisions

You may stop using the website and ask for your account to be closed at any time through the available account or support process. Closure does not remove obligations that arose before closure. Subject to applicable law, the operator may suspend or close an account, restrict access, cancel affected plays or take other reasonable action if you breach these terms, fail a required check, use the services unlawfully, create a security risk or present a risk of harm to yourself or others.

Where an account is closed, any remaining balance will be dealt with in accordance with applicable law, verification requirements, transaction checks and these terms. Funds may be withheld or reviewed where there is evidence of fraud, unlawful conduct, a failed verification process or another lawful reason. Nothing in these terms limits rights that cannot legally be excluded.

The website and its content are provided subject to availability. Maintenance, technical faults, communication failures, events outside reasonable control or other operational issues may affect access. The operator will take reasonable steps to maintain the services but does not promise that the website will always be uninterrupted, error-free or available on every device. You are responsible for your internet connection, device, software and security settings.

To the extent permitted by law, the operator is not responsible for losses caused by your breach of these terms, misuse of the website, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Any limitation of liability applies only to the extent permitted under applicable Australian law and does not exclude rights or remedies that cannot be excluded.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that provision has been waived. These terms are to be interpreted consistently with applicable Australian consumer, gambling, privacy and other laws. If you have a question about these terms, please use the contact or support options displayed on the website.