Cookies Policy | Diamond Aud Casino

1. What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support functions during a visit or on later visits. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with personal information that we hold.

We may also use related technologies, such as pixels, tags, software development kits, local storage and similar identifiers. In this policy, we use the term cookies to include these technologies where the context allows. These tools may collect information about your device, browser, general location, website activity and interactions with our services.

Cookies may be set by Diamond Aud Casino, or by carefully selected service providers that support the operation, security, measurement or improvement of the website. Some cookies operate only for the duration of your browser session, while others remain on your device for a longer period or until you delete them.

Types of cookies

Session cookies are temporary and normally expire when you close your browser.
Persistent cookies remain for a defined period or until they are deleted from your device.
First-party cookies are placed by the website you are visiting.
Third-party cookies are placed by another service provider whose tools or content may be used on the website.

2. How we use cookies

Diamond Aud Casino may use cookies for several legitimate and practical purposes. The cookies used on the website may vary over time as website features, security requirements and services change. We aim to use information collected through cookies in a proportionate way and in accordance with applicable Australian privacy and gambling requirements.

Strictly necessary cookies

These cookies are required for important website functions. They may help the website load correctly, maintain a secure connection, remember your selections during a session, support account access and protect forms or transactions from misuse. Without these cookies, parts of the website may not operate properly. Because they support essential functions, they may not always be capable of being disabled through a website preference tool.

Functionality cookies

Functionality cookies help remember choices you make, such as language, region, display preferences or other settings. They can make your experience more consistent and reduce the need to repeat information. If you remove or reject these cookies, some preferences may not be saved and certain features may need to be configured again.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, browser type, device type and general website performance. We may use this information to identify errors, improve content, monitor demand and make the website easier to use. Analytics information is generally reviewed in aggregated or otherwise controlled form.

Security and fraud prevention

Cookies and related technologies may be used to help detect unusual activity, protect accounts, prevent automated misuse, investigate suspected fraud and maintain the integrity of the website. Security tools may record technical information about a device or connection for risk assessment. Disabling these technologies may affect access to some services or cause additional security checks.

Advertising and marketing cookies

Where permitted and used, marketing cookies may help measure campaigns, understand whether advertising has reached an audience and present information that is more relevant to visitors. We may work with advertising or measurement providers for these purposes. We do not intend to use cookies to bypass responsible gambling controls, exclusion arrangements or age and identity requirements. Marketing activity remains subject to applicable law and our responsible gambling practices.

3. Your cookie choices

When required, we will provide a cookie banner, preference centre or similar control that allows you to accept or refuse categories of non-essential cookies. Your available choices may depend on the device, browser, website version and location from which you access the website. If a preference tool is available, you can use it to review or change your choices. Changing your preferences does not normally remove cookies that have already been stored, so you may also need to clear them through your browser.

Browser controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You may be able to receive a warning before a cookie is stored or configure your browser to reject certain types of cookies. Browser controls differ between providers and devices, so you should review the help information for your chosen browser. If you use more than one browser or device, preferences may need to be set separately.

If you disable all cookies, some website features may not work, pages may not display correctly, and account or session functions may be interrupted. Blocking cookies does not necessarily prevent all data collection. Other technical information may still be processed where it is needed to provide, secure or maintain the website.

Mobile and device settings

Mobile devices may provide controls for advertising identifiers, app permissions, tracking and local storage. These controls are managed through the operating system or application settings. Applying a device-level restriction may affect other websites or applications as well as Diamond Aud Casino. You should check the settings and guidance provided by your device manufacturer or operating system provider.

Your cookie choice is separate from responsible gambling choices. Turning off marketing or analytics cookies does not open, close or change an account, self-exclusion arrangement, deposit setting, loss limit, time limit or other gambling control. Those matters are managed under the relevant account and responsible gambling processes.

4. Information sharing, retention and updates

Information collected through cookies may be accessed by Diamond Aud Casino and by service providers that perform functions such as hosting, security, analytics, website maintenance, customer support or campaign measurement. We expect service providers to handle information in accordance with their contractual obligations and applicable privacy requirements. Some providers may process information outside Australia. Further information about personal information handling, overseas disclosures and your privacy rights is available in our Privacy Policy.

The length of time a cookie remains on your device depends on its purpose. Session cookies generally expire when the browser closes. Persistent cookies may remain for a set period or until removed by you. Information connected with cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, including security, record-keeping, legal, regulatory and dispute-resolution purposes. Retention periods may vary according to the type of information and the service involved.

Third-party websites

The website may contain links to third-party websites, services or content. Those third parties may use their own cookies and privacy practices. This Cookies Policy does not control how independent third parties collect or use information. Before providing information or accepting cookies on another website, you should review that provider's terms and privacy information.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be made available on this page and will show the relevant update date where appropriate. Changes may affect the types of cookies used or the way preferences are managed. We encourage you to review this policy from time to time so that you understand our current practices.

5. Privacy questions and consent

For more information about how Diamond Aud Casino collects, uses, stores and protects personal information, please read our Privacy Policy. That policy explains applicable privacy rights, how to request access or correction of personal information, and how privacy concerns or complaints may be raised through the available channels.

If you have questions about this Cookies Policy or cannot use the cookie preference controls, please use the contact or support channel made available on the Diamond Aud Casino website. Do not include unnecessary sensitive information in an enquiry. We may need to verify your identity before responding to a request involving personal information or account security.

Where consent is required for a particular cookie, we will seek it in the manner required by applicable law. You may withdraw or change consent for non-essential cookies at any time using the available preference controls or your browser settings. Withdrawal does not affect processing that occurred before your change, and it does not prevent processing that is necessary for website operation, security, legal compliance or other permitted purposes.

Review the cookie notice or preference centre when it is displayed.
Choose whether to allow optional cookie categories where controls are available.
Use browser or device settings to delete stored cookies or restrict future cookies.
Read the Privacy Policy for broader information about personal information handling.
Contact Diamond Aud Casino through the website if you need assistance with a privacy or cookie request.